Tag Archives: water

Get the facts: price smoothing is best-practice approach


Council would like to correct a quote printed in the Redland City Bulletin (8 April 2015) that Redland City Council has “overcharged its water users by $14 million over the past two years”.

Using the well accepted practice of price smoothing to guard against price shocks, Council has over-recovered significantly less than $14 million over two years and all of this will be passed back through services or price reductions in future years.

Council’s approach is best-practice and has been vindicated by the Queensland Competition Authority who has recently recommended a smoothing of the bulk water pricing path to the State Government.

Council is committed to keeping its water costs as low as possible and does not control State Government bulk water costs.

Water update – Mount Cotton


UPDATE at 1.45PM: Further to our update below, the routine maintenance that caused the water outage at Mt Cotton was undertaken by SEQWater without prior notification to Redland City Council. Our Redland Water crews have been on site since early this morning working on restoring the water supply.

Due to routine maintenance being undertaken residents in the Mount Cotton area may experience dirty water issues for the remainder of today.

Please check the cleanliness of the water before operating washing machines or filling kettles.

If your water is discoloured run a cold water tap until it clears – this may take a few minutes.

Run each tap for a short time to remove any trapped air.

Red or green substance appearing in waterways


Recently we have had reports from the public of red or green substance appearing in waterways around the Redlands, notably near Cleveland Point and Raby Bay.

The substance is Trichodesmium, which is a bright green naturally occurring algae that releases a pink substance.

What is Trichodesmium and how does it occur?

Subtropical climates provide warm and sunny conditions. These conditions can assist Trichodesmium to bloom in our waters.

Trichodesmium are cyanobacteria (blue-green algae) that appear naturally in tropical and subtropical ocean waters and are commonly known as sea sawdust, whale sperm, whale food and sea scum.

Trichodesmium is a member of the phytoplankton family, and plays an important role in the aquatic food chain. Normally Trichodesmium are barely visible to the naked eye, but in water that has been calm for long periods it begins to float like sawdust on the surface.

Combinations of calm conditions, northerly currents and warm water temperatures can increase growth and even discolour the water.

What to look for

Blooms are most common between August and December. You may have noticed a bloom washed up on a beach, in an estuary area or in the Broadwater. There may also be an unpleasant ‘fishy’ smell. Wind and current conditions often cause large amounts of Trichodesmium to group together.

Trichodesmium blooms can cause water to appear rust- coloured but traces of grey,

green and purple streaks can also be visible. In stagnant conditions, Trichodesmium
blooms can release a clear toxin that changes the blooms’ colour from rust brown to green
and also releases a pigment that colours the water pink.

The concentration of the toxin in a natural system, like the ocean, is generally not high
enough to be harmful to human health. However to be certain it is best to avoid
affected areas.

Don’t panic

Blooms generally disappear in a few days. Please remember if you have come in contact
with Trichodesmium it can easily be rinsed off the skin.

For further information on this topic, please contact us on 3829 8999 or view the fact sheet.

Burst water main in Collingwood Road, Birkdale


Redland Water has shut down water in Collingwood Road, Birkdale and surrounding areas due to a water main bursting in front of 8 Collingwood Road.

There are reports of localised flooding resulting from the burst.

Water pressure will be affected in areas surrounding Collingwood Road.

We will keep you informed of the situation. Contact Redland Water on 1300 015 561 for further information.