Redland City Council is reminding residents that they have no involvement in property valuations and that an increase in property valuations doesn’t necessarily mean an increase in rates.
Redland City Council Chief Executive Officer Bill Lyon said Council had been contacted by residents following the recent release of new property valuations by the State Government.
“Council plays no part in determining land valuations, they are determined by the Department of Natural Resources and Mines,” Mr Lyon said.
“If anyone has questions about the movement in their land valuations I would encourage them to contact the department to seek advice.”
Mr Lyon also wanted to ensure residents that an increase in land values did not automatically mean an increase in rates.
“There is a misconception out there that rates increase in line with property values, this is not the case.
“Council determine rates at Budget time based on the cost of providing services to the community and we work hard to keep rates increases as low as possible.
“The Local Government Association of Queensland chief executive Greg Hallam stated this clearly last week, saying the belief that rates increases naturally mirrored increases in land values was a myth.”
Council is helping residents save money by sending out courtesy letters to notify people of higher than normal water usage at their property.
Redland City Mayor Karen Williams urged residents to take notice of the letters and quickly fix any leaks or plumbing issues by engaging a licensed plumber.
“If you suspect a leak yourself or if you receive a letter advising that you may have a leak, act immediately so you are not paying more than you should be,” said Cr Williams.
“You can do a quick overnight test yourself to check for leaks and then call a licensed plumber to carry out any necessary repairs.”
“If your plumber can confirm the leak was concealed you may be eligible for reimbursement for part of the cost of the estimated water loss.”
Council considers a concealed leak to be a burst pipe either underground, under or within concrete or underneath a building – where the occupant could not reasonably be expected to know of its existence.
After fixing the leak, please send Redland Water:
1. An invoice or report from a licensed plumber to confirm that the concealed leak was repaired
2. A completed Concealed Water Leak application from Redland Water (available from Council’s website www.redland.qld.gov.au)
To do an overnight test for leaks, before going to bed:
1. Turn of all household and garden taps
2. Read and record both black and red numbers on your meter
3. Take into account if a toilet is flushed (approx 9 litres)
4. Read and record the reading first thing in the morning
If any of the numbers have moved, this indicates that you may have a leak and you need to contact a licensed plumber.
For more information contact Redland Water:
Ph: 1300 015 561