Category Archives: Disaster management

Russell Island water supply restored


Update – Monday 22 March 2021,  7.23pm

Russell Island water supply restored
 
Council has located a broken water main at the Southern end of the island. The main has now been isolated and water supply restored to Russell Island, except two nearby properties that have been supplied with bottled water.
 
Crew plan to repair the water main tomorrow when it is safe to do so.

Council is investigating reports of low water pressure and no water in some areas of Russell Island.

Russell Island water disruption – Monday 22 March 2021, 5.07pm

The location initially reported as the site of a possible pipe burst at Moreton Outlook turned out to be gushing stormwater so officers are continuing to investigate.

Russell Island residents with access to drinking water should fill water bottles and store water now in case of further supply disruption.

Those without water will be able to access a limited supply of bottled water for emergency purposes at the Evacuation Centre:
Where: Russell Island Recreation Hall, 1 Alison Crescent (near the ferry terminal)
When: 5.30 to 8.30pm tonight.

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Sandbagging stations available on Redlands Coast, update as at 9:45am Monday 22 March 2021


Redland City Council has established sandbagging stations.

Council Depot Cleveland – 199-205 South St, Cleveland – Click here for directions
Council staff and SES will be onsite to assist. Sand, bags and shovels will be supplied.
Open Monday 22 March, at 7am – 6pm.

24-hour self-service sandbagging stations are located at:

Council Depot Dunwich – 11-37 Mitchell Cres, Dunwich, North Stradbroke Island – Click here for directions
Outside the Redland City Council Depot, 11-37 Mitchell Crescent, Dunwich –
Sand and bags supplied. Please take your own shovel.

Council Depot Russell Island – 6 Cambridge Rd, Russell Island – Click here for directions
Outside the Council Depot on Cambridge Road. Sand and bags supplied. Please take your own shovel.

Council Depot Macleay Island – 22-24 Scarborough Rd, Macleay Island – Click here for directions
Outside the Council Depot on Scarborough Terrace. Sand and bags supplied. Please take your own shovel.

Please note: enclosed shoes must be worn.

Need assistance?

☎️ Call the SES on 132 500 to log a job, which will be prioritised and tasked. This will help ensure our most vulnerable in the community are addressed as a priority.

🚨 Call Triple Zero (000) immediately if the situation is life-threatening.

⚡️ Call Energex on 13 19 62 to report fallen powerlines. Remember to stay clear and warn others.

📞 Call Council on 3829 8999 to report fallen branches on public spaces across the city.

Please mindful of conditions when outdoors; Queensland Fire and Emergency Services advises that people should:

  • Never drive, walk or ride through flood waters. If it’s flooded, forget it.
  • Seek shelter, preferably indoors and never under trees.
  • Avoid using the telephone during a thunderstorm.
  • Beware of fallen trees and powerlines.

For the latest advice and emergency warnings:

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Seqwater media release: Water supply shut down required for pipeline replacement


Seqwater will need to shut down the water supply to Karragarra, Lamb, and Macleay Islands overnight on Saturday 20 March 2021, to complete the replacement of an 80-metre section of pipeline on Karragarra Island.

Seqwater Chief Executive Officer Neil Brennan said the replacement project will improve reliability of supply for the Southern Moreton Bay Islands, after a series of pipeline bursts in the section of pipe being replaced.

“We are committed to minimising the impacts of this work for residents and businesses which is why the shutdown is happening overnight when water use is at its lowest,” Mr Brennan said.

“The team needs 10 hours to complete this work, so to ensure water is available for everyone in the morning from 7am, the shutdown will start from 9pm,” he said.

“We realise this will impact some businesses, vulnerable residents and emergency services, so have endeavoured to provide as much notice as possible.”

Residents are advised to begin preparing for an overnight water shutdown by filling suitable containers with drinking water and storing them in the fridge, storing water in the bathtub to be used for toilet flushing and planning to shower or bath before 9pm or after 7am.

When water supply is restored, there may be some air in residential pipes or slightly milky coloured water when residents first turn on their taps. Residents are advised to let the water run for 2-3 minutes to clear. The water is safe to drink.

When the water supply is restored and the repaired main is flushed, residents may notice hydrants with flowing water. This is necessary to flush the pipeline. Residents are requested to not approach the hydrants or attempt to turn them off.

Seqwater worked in coordination with Redland City Council and local businesses to best manage the timing of the required shut down.

Residents who have urgent enquiries during the shutdown should contact Redland City Council on 3829 8999.

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Work progresses on new home for Redland Bay SES Group


Redland Bay SES Group is one step closer to having a new operations centre with work progressing on the fit-out of a building at Redlands Business Park.

Redland City Mayor and Local Disaster Management Group chair Karen Williams said the new premises, which were purchased by Council last year, would meet the ongoing and future needs of the Redland City SES Unit and increase its capacity to service the expanding Redlands Coast community.

“Our local SES crews have a reputation as being among the best across the state and this $1.735 million facility will allow them to support the southern part of our city,” she said.

“This new facility will also provide additional support to the Southern Moreton Bay Islands and can be used as a staging area for incoming crews if required.”

Front from left: SES Local Controller Clare Barker, Member for Redlands Kim Richards, Mayor Karen Williams, Cr Julie Talty, Cr Mark Edwards. Middle row from left: Project manager Alex McGregor, Redland Bay SES Group Leader Daniel Tuckwood, Council’s Disaster Planning and Operations Manager Michael Tait, Cr Lance Hewlett. Back from left: Site supervisor Peter Huston, SES Regional Manager Mark Dole.

Cr Williams said the new building would also add to the Redlands Bay SES Group’s incident management and operations capability and add an extra Incident Control Room – both of which are currently run from the Cleveland SES Group’s base.

“All mainland groups are currently tasked out of Cleveland for a Unit response, adding a 40 to 50 minute turnaround time for crews working in the southern end of the city during operations and to attend training.

“This facility will reduce that response time, giving the community confidence that help is on hand when it’s needed.”

Division 6 Councillor Julie Talty said the new premises on Jardine Drive would be substantially larger than the Group’s current shed at Weinam Creek.

“The new facility is large enough to house all the SES vehicles, boats, trailers and equipment,” Cr Talty said.

“It will also include areas to wash down vehicles, to do basic equipment maintenance, and a lockable storage area for portable items such as chainsaws, generators, ropes and harnesses.

“It will also provide a reception area, an office area that can be used as an incident control room, a training room, staging area, kitchen, toilets and showers, a storeroom, a communications room and parking onsite.

“The Redland Bay SES Group is committed to ensuring the safety of everyone on Redlands Coast and the volunteers are excited about the opportunities for providing an even more cohesive service from their new base.”

Queensland Fire and Emergency Services has provided a grant of $75,000 towards the fit-out of the building, and Redland Emergency Service Volunteer Association has committed $40,000 towards the fit-out, furniture and fittings.

State Member for Redlands Kim Richards said, “Our Redland SES Groups are highly awarded and home to some of our finest frontline personnel, so it is only fitting that they have a home that reflects this.

“It was fantastic that the Queensland Government was able to support Redland City Council in delivering the new facility with $75,000 in QFES SES Support Grant funding to assist with the fit-out.”

The fit-out of the Redland Bay building is expected to be completed by early April 2021, weather permitting.

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Sandbagging stations available on Redlands Coast, Tuesday 2 February 2021


Redland City Council has established sandbagging stations.

Council Depot Cleveland – 199-205 South St, Cleveland – Click here for directions
Council staff and SES will be onsite to assist. Sand, bags and shovels will be supplied.
Open from 10:30am – 5pm

24-hour self-service sandbagging stations are located at:

Council Depot Dunwich – 11-37 Mitchell Cres, Dunwich, North Stradbroke Island Click here for directions
Outside the Redland City Council Depot, 11-37 Mitchell Crescent, Dunwich –
Sand and bags supplied. Please take your own shovel.

Council Depot Russell Island – 6 Cambridge Rd, Russell Island – Click here for directions
Outside the Council Depot on Cambridge Road. Sand and bags supplied. Please take your own shovel.

Council Depot Macleay Island – 22-24 Scarborough Rd, Macleay Island – Click here for directions
Outside the Council Depot on Scarborough Terrace. Sand and bags supplied. Please take your own shovel.

Please note: enclosed shoes must be worn.

Council reminds residents to check gutters are clear and to secure loose items around the home.

Need assistance?

☎️ Call the SES on 132 500 to log a job, which will be prioritised and tasked. This will help ensure our most vulnerable in the community are addressed as a priority.

🚨 Call Triple Zero (000) immediately if the situation is life-threatening.

⚡️ Call Energex on 13 19 62 to report fallen powerlines. Remember to stay clear and warn others.

📞 Call Council on 3829 8999 to report fallen branches on public spaces across the city.

Please mindful of conditions when outdoors; Queensland Fire and Emergency Services advises that people should:

  • Never drive, walk or ride through flood waters. If it’s flooded, forget it.
  • Seek shelter, preferably indoors and never under trees.
  • Avoid using the telephone during a thunderstorm.
  • Beware of fallen trees and powerlines.

For the latest advice and emergency warnings:

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Fire review response has actioned and progressed all 56 recommendations. 


Council has completed all 56 recommendations included in the 2017 Fire Review by Queensland Fire and Emergency Services (QFES).

Redland City Mayor and Local Disaster Management Group Chairperson, Cr Karen Williams said the QFES report was commissioned by Council following the 2016 fires on the Southern Moreton Bay Islands and resulted in significant improvements across the Redlands Coast.

“The community is to be congratulated for their very positive support towards these improvements.

“Commissioned by Council following 2016 fires on Macleay and Russell Island, the Fire Management Plan Review Report was a partnership with other emergency agencies and stakeholders who together worked to respond to the 42 recommendation made for SMBI fire responses and 14 for the mainland.

“Our Southern Moreton Bay Islands (SMBI) Island communities, in particular, are now much better prepared and supported including through the acclaimed SMBI Community Champions and new SMBI Coordinator role.

“Brokered in response to the review recommendations, the volunteer SMBI Community Champions have demonstrated the vital role that strong local networks have in supporting community resilience and emergency responses, especially for more remote communities like SMBI.

“Community education and awareness campaigns have been a fundamental part of the review response and included ‘Safer SMBI, “Spring Clean-Up’, ‘Know Your Neighbour’, ‘Street speaks’ and ‘Get ready campaigns’.

“The campaigns have helped to drive property clean-up and hazard reduction efforts and increased community resilience and readiness in an emergency.

“Tonnes of additional rubbish and abandoned car bodies have been removed from the SMBI properties in direct response to the campaigns. A property compliance effort has also resulted in 764 notices issued to reduce fire hazards and 83 properties cleaned up by Council and contractors.

“The ‘know you neighbour” campaign alongside new island coordinator and community champions has helped expand support for more vulnerable community members during emergencies.

Other fire review responses have included:

  • New local area emergency management plans developed across the city and provided to residents.
  • GIS mapping undertaken and sophisticated hazard and fuel load technology used to assess and map fire risks.
  • Evacuation routes surveyed and updated and emergency signage installed.
  • Fire trails inspected cleared and widened and a future program of work identified.
  • A new community emergency dashboard warning and alert system developed and in use.
  • Program of annual hazard reduction burns and vegetation management undertaken.
  • Vital new telecommunications infrastructure installed and upgraded.
  • New fire and emergency services equipment allocated and a new Brisbane Region Fire Mitigation Brigade established.

“Council, the community and multiple agencies have responded positively to improving our fire and emergency response. Working closely with the community and supporting individual responsibility for fire safety on private properties remains essential to ongoing improvement,” Cr Williams said.

“While today’s Council report formally closes the Fire Report recommendations, it does not stop the fire management activity that will continue alongside Council’s annual disaster preparedness activities.

“Recent storm events have reminded us to be ever vigilant in the face of fire, flood and storm events and to look at and address risks around our properties’.

‘Council will continue to support and advocate for well-co-ordinated fire and emergency responses across the Redlands, especially the regional hinterland areas around Mount Cotton and the Bay Islands including North Stradbroke Island (Minjerribah).

Locations with large bushland areas, unique logistical and access issues, and demographically higher aged and vulnerable communities continue to require a whole of government and community response’.

 

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Redlands motorists urged to heed ‘if it’s flooded, forget it’ warnings


Redlands Coast residents are urged not to drive through flood water over roads after emergency services attended five swift water incidents overnight.

Redland City Mayor and Local Disaster Management Group chair Karen Williams said one driver had to be rescued after her car ended up on a guard rail on Springacre Road, Thornlands.

“While last night’s rain was far above what the bureau predicted it is concerning that some motorists took unnecessary risks by driving on flooded roads and they were very lucky their actions didn’t end in tragedy,” she said.

“I urge all drivers to heed the messaging – if it’s flooded, forget it.”

The other swift water incidents occurred on Vienna Road Alexandra Hills, Duncan Road and Avalon Road in Sheldon, and Pitt and Nelson Road Wellington Point.

Cr Williams said Redland SES Unit received 110 calls for assistance overnight after last night’s downpour.

“The level of rain that fell on Redlands Coast last night over a short period of time was remarkable, and included 118mm at Alexandra Hills between 6.15pm and 7.15pm.

“Most of the calls to the SES were for flooding and leaking roofs.

“I urge everyone to be patient as our wonderful SES volunteers make their way around the city.

“If any residents, especially those in low-lying areas, have concerns about flooding to their properties I encourage them to attend one of Council’s self-serve sandbagging stations set up today at the South Street Depot in Cleveland and outside the depots on North Stradbroke (Minjerribah), Russell and Macleay islands.

“More rain is forecast over the next couple of days, with the Bureau of Meteorology advising the chance of a thunderstorm, possibly severe, today so I encourage residents to go early to collect sandbags.

“I also encourage residents whose properties are prone to flood to have sandbags at their home ready for significant rain events.”

Cr Williams said Council would continue to monitor water over roads, however the majority of flash flooding had subsided.

“Leslie Harrison Dam, which is managed by Seqwater, started to spill last night and our catchments are waterlogged, so any further rain could lead to more flooding,” she said.

Council’s sandbagging stations are open until 6pm today.

Contact the SES on 132 500 if you require assistance or if you need sandbags outside sandbagging station hours.

For life-threatening emergencies, contact triple zero (000) for Police, Fire and Ambulance services.

Keep up to date on weather warnings at bom.gov.au/qld

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Sandbagging stations available on Redlands Coast from Tuesday 19 January, 8am until 4pm Wednesday 20 January


Redland City Council will establish self-serve sandbagging stations from Tuesday 19 January, 8am until 4pm Wednesday 20 January.

Self-service sandbagging stations are located at:

Cleveland – Redland City Council South Street Depot – Click here for directions
Council staff and SES will be onsite to assist. Sand, bags and shovels will be supplied.

North Stradbroke Island – Outside the Redland City Council Depot, 11-37 Mitchell Crescent, Dunwich – Click here for directions. Sand and bags supplied. Please take your own shovel.

Russell Island – Outside the Council Depot on Cambridge Road. Sand and bags supplied. Please take your own shovel.

Macleay Island – Outside the Council Depot on Scarborough Terrace. Sand and bags supplied. Please take your own shovel.

Please note: enclosed shoes must be worn.

Council reminds residents to check gutters are clear and to secure loose items around the home.

Need assistance?

☎️ Call the SES on 132 500 to log a job, which will be prioritised and tasked. This will help ensure our most vulnerable in the community are addressed as a priority.

🚨 Call Triple Zero (000) immediately if the situation is life-threatening.

⚡️ Call Energex on 13 19 62 to report fallen powerlines. Remember to stay clear and warn others.

📞 Call Council on 3829 8999 to report fallen branches on public spaces across the city.

For the latest advice and emergency warnings:

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Redlands Local Disaster Management Group on alert


Redlands Local Disaster Management Group (LDMG) met this afternoon and remains at alert to prepare for the latest COVID-19 threat.

LDMG Chair Redland City Mayor Karen Williams said the meeting attended by representatives from Redland City Council, Queensland Health, emergency services, Sealink, Surf Lifesaving Queensland, Department of Communities, and Local Government Association of Queensland.

SeaLink advised that they have extended services operating to and from North Stradbroke Island to help visitors leave the island and return home.

The last SeaLink passenger ferry will leave Cleveland at 7.25pm today and leave Dunwich on North Stradbroke Island at 7.55pm.

SeaLink vehicle and passenger ferry will continue to operate over the next three days, with additional services where required. Check the SeaLink website for details.

The vehicle and passenger ferries to the Southern Moreton Bay Islands will continue on their normal timetables.

LDMG also discussed testing clinics on the islands and mainland, many of which now do not require GP referral, however some fever clinics require prior booking. Eight Miles Plains is a 24/7 testing clinic. Visit the Queensland Government’s Testing and Fever Clinics page for more information.

Those people who have been advised to home quarantine are reminded there is a Queensland Government Community Recovery Hotline (ph 1800 173 349) that can provide assistance including arranging non-contact delivery of essential food and medication if you are in home quarantine with no other means of support.

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Council closures during Greater Brisbane COVID-19 lockdown


The Queensland Government has today announced a three-day lockdown due to COVID-19 for Greater Brisbane, including Redland City, from 6pm Friday 8 January 2021 to 6pm Monday 11 January 2021.

Other local government areas affected by the health directive are Brisbane, Moreton Bay, Ipswich and Logan.

Queensland Health has advised that from 6pm today, people in these local government areas will be required to stay at home except for essential purposes, including for food, health care, exercise and essential work purposes and masks will need to be worn everywhere in these areas except for when people are at home.

Under the restrictions, all Redland City Council non-essential services will be closed from close of business today, Friday 8 January 2021 until 8.30am Tuesday 12 January 2021 (see below for pool reopening hours).

This includes:

Council’s Customer Service Centres
Council’s Customer Service Centres at Cleveland, Capalaba and Victoria Point will be closed, and residents are strongly encouraged to use Council’s online and telephone services as much as possible.
Council’s Customer Contact Centre is available for all phone enquiries on (07) 3829 8999 Monday to Friday, 8am–5pm, excluding public holidays.

Libraries, Galleries, RPAC and IndigiScapes
Redland Libraries will be closed but the libraries’ extensive online services will continue, including e-books, e-audio books, e-magazines, music, movies and children’s stories.
Council’s art galleries, Redland Performing Arts Centre and Redland IndigiScapes Centre and Nursery will be closed.

Visitor Information Centre
While the Visitor Information Centre will be closed, information will still be available by phone on 1300 667 386 or on the Redlands Coast website.

Redland Animal Shelter
The gates to Redland Animal Shelter will be closed, with onsite staff available for emergency drop-offs only from 9am to 12pm Saturday and Sunday, 9-10 January 2021 and from 8.30am to 4.30pm on Monday, 11 January 2021.

Community halls
Indoor venues, including community halls, will be closed.

Public swimming pools
Cleveland Aquatic Centre and Bay Islands Aquatic Centre will be closed. The pools are scheduled to reopen:

  • Cleveland Aquatic Centre – 5am, Tuesday 12 January
  • Bay Island Aquatic Centre – 6am, Tuesday 12 January

During the three-day lockdown, Council will not be enforcing compliance on vehicles over-staying the parking limits at public marinas, but compliance for safety issues will continue to be enforced.

The RACQ Smart Shuttle trial service at Raby Bay, Cleveland will not be operating on Saturday and Sunday, 9-10 January 2021.

More information
Watch Council’s website and social media for updates.

The Queensland Government is the lead agency in managing the public health response to COVID-19.

For more information about the health directive and the latest health advice, visit health.qld.gov.au

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