Category Archives: Disaster management

Council sandbagging stations open to community


Redland City Council will open sandbagging stations for the community following Bureau of Meteorology forecasts for heavy rain that is expected to continue for several days this week.

Please note: enclosed shoes must be worn at all Council sandbagging stations.

The sandbagging stations will be open at the following times and locations:

Council Depot Cleveland – 199-205 South St, Cleveland – Click here for directions

Council staff will be onsite to assist. Sand, bags and shovels will be supplied.

  • Tuesday 10 May, from 10am to 6pm
  • Wednesday 11 May to Friday 13 May, from 7am to 6pm each day

The following 24-hour self-service sandbagging stations will be open from 10am on Tuesday 10 May:

Council Depot Dunwich – 11-37 Mitchell Cres, Dunwich, North Stradbroke Island – Click here for directions
Outside the Redland City Council Depot, 11-37 Mitchell Crescent, Dunwich. Sand and bags supplied. Please take your own shovel.

Council Depot Russell Island – 6 Cambridge Rd, Russell Island – Click here for directions
Outside the Council Depot on Cambridge Road. Sand and bags supplied. Please take your own shovel.

Council Depot Macleay Island – 22-24 Scarborough Rd, Macleay Island – Click here for directions
Outside the Council Depot on Scarborough Terrace. Sand and bags supplied. Please take your own shovel.

Other sandbagging operations will be considered on an as-needs basis. This weather event is forecast to be of a lower magnitude than the previous severe rainfall event in February 2022.

Information on how to properly use sandbags, including filling them, can be found on the SES website.

Do you need assistance?

Call the SES on 132 500 to log a job, which will be prioritised and tasked. This will help ensure our most vulnerable in the community are addressed as a priority.

Call Triple Zero (000) immediately if the situation is life-threatening.

Call Energex on 13 19 62 to report fallen powerlines. Remember to stay clear and warn others.

Call Council on 3829 8999 to report fallen branches on public spaces across the city.

Please be mindful of conditions when outdoors. Queensland Fire and Emergency Services advise that people should:

  • Never drive, walk or ride through flood waters. If it’s flooded, forget it.
  • Seek shelter, preferably indoors and never under trees.
  • Avoid using the telephone during a thunderstorm.
  • Beware of fallen trees and powerlines.

For the latest advice and emergency warnings:

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Redlands Coast conservation areas re-open


Redlands Coast’s Eastern Escarpment and Don and Christine Burnett reserves have re-opened in time for the Easter break.

Mayor Karen Williams said work to repair tracks significantly eroded by the recent intense rainfall in both of the high-use areas was completed yesterday.

“Our crews have done a remarkable job getting these two popular areas open again in time for the extra-long weekend, as they were heavily waterlogged and took quite some time to dry out,” Cr Williams said.

“Work is continuing within the Bayview Conservation Park and the Scribbly Gums Conservation Area, where water was still flowing down tracks a week after the deluge, and these will be opened once erosion control and track construction works are completed.”

For more information about Redlands Coast’s naturally wonderful tracks and trails, go to www.redland.qld.gov.au.

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Council gets tick of approval for managing essential assets and services during recent heavy rains


Redland City Council’s management of the impact of the recent heavy rainfall on some of its major assets has received positive feedback from officers from the Department of Environment and Science (DES) following recent site inspections.

Mayor Karen Williams said DES officers visited multiple Redland City Council sites over a number of days to follow up on the city’s handling of the extraordinary weather event in late February – early March.

“Redland City Council staff were complimented for the efficiency, diligence and professionalism shown in preparing for the event and the actions taken overall as a management response to what was a destructive and massively disruptive event for south east Queensland,” said Cr Williams.

“It’s pleasing for Council to receive a positive response to our good management with site staff and managers showcasing the excellent capabilities of our staff and proactive responses.”

DES staff toured the city from March 14 to 22, visiting a total of 11 venues – seven waste water treatment plants on the mainland and on North Stradbroke Island, two recycling and waste centres and closed landfill venues which are major sports and recreation sites, Judy Holt Park at Birkdale and Sharks Football Club at Victoria Point.

Mayor Williams said staff had worked hard and diligently to manage key assets such as waste water treatment plants and recycling centres to ensure there was minimal disruption to the city’s services and minimise impacts to the environment.

“These responses ensured that there was minimal disruption to the venues and by taking the right actions, normal operations were resumed in the shortest time possible.

“Residents can be assured our city’s waste water treatment plants and recycling centres are in good hands.”  she said.

Among the venues that were inspected were wastewater plants at Capalaba and Point Lookout and the Birkdale Recycling and Waste Centre where the integrity of the ponds was maintained.

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Applications for State disaster assistance grants close on 1 April


Eligible Redlands Coast residents impacted by the recent severe weather have until Friday 1 April to apply for two grants under the State Government’s Personal Hardship Assistance Scheme.

The State Government activated the grants for Redland City Council residents experiencing hardship as a result of the extreme weather event which occurred in late February and early March.

There are a number of grants available:

  • Emergency Hardship Assistance: $180 per person (up to $900 for a family of five or more) for people who are unable to meet their immediate essential needs for temporary accommodation, food, essential clothing and medication.
  • Essential Services Hardship Assistance: $150 per person (up to $750 for a family of five or more) for people who have experienced the loss of one or more essential services for more than five days.

More information on the Personal Hardship Assistance Scheme and how to apply is available on the Queensland Government website.

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Council sandbagging stations open ahead of severe weather


Redland City Council has opened sandbagging stations for the community following Bureau of Meteorology forecasts for heavy rain that is expected to continue into Tuesday.

Please note: enclosed shoes must be worn at all Council sandbagging stations.

The sandbagging stations will be open at the following times and locations:

Council Depot Cleveland – 199-205 South St, Cleveland – Click here for directions

Council staff will be onsite to assist. Sand, bags and shovels will be supplied.

  • Open today, Monday 28 March until 6pm
  • Open Tuesday 29 March: 7am to 6pm

The following 24-hour self-service sandbagging stations will be open from 10am today, Monday 28 March.

Council Depot Dunwich – 11-37 Mitchell Cres, Dunwich, North Stradbroke Island – Click here for directions
Outside the Redland City Council Depot, 11-37 Mitchell Crescent, Dunwich. Sand and bags supplied. Please take your own shovel.

Council Depot Russell Island – 6 Cambridge Rd, Russell Island – Click here for directions
Outside the Council Depot on Cambridge Road. Sand and bags supplied. Please take your own shovel.

Council Depot Macleay Island – 22-24 Scarborough Rd, Macleay Island – Click here for directions
Outside the Council Depot on Scarborough Terrace. Sand and bags supplied. Please take your own shovel.

Residents on Coochiemudlo, Lamb and Karragarra islands can collect sandbags from the following locations:

Lamb Island Rural Fire Station – 12 Lucas Drive, Lamb Island

Karragarra Rural Fire Brigade – 11 Noyes Road, Karragarra Island

Coochie Men’s Shed – 54-45 Elizabeth Street, Coochiemudlo Island – available from Monday afternoon.

Information on how to properly use sandbags, including filling them, can be found on the SES website.

Do you need assistance?

Call the SES on 132 500 to log a job, which will be prioritised and tasked. This will help ensure our most vulnerable in the community are addressed as a priority.

Call Triple Zero (000) immediately if the situation is life-threatening.

Call Energex on 13 19 62 to report fallen powerlines. Remember to stay clear and warn others.

Call Council on 3829 8999 to report fallen branches on public spaces across the city.

Please be mindful of conditions when outdoors. Queensland Fire and Emergency Services advise that people should:

  • Never drive, walk or ride through flood waters. If it’s flooded, forget it.
  • Seek shelter, preferably indoors and never under trees.
  • Avoid using the telephone during a thunderstorm.
  • Beware of fallen trees and powerlines.

For the latest advice and emergency warnings:

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Council prioritises potholes and mowing after heavy rain


Redland City Council crews have been out in force repairing potholes and mowing long grass following last month’s heavy rainfall.

Redland City Mayor Karen Williams said Council was prioritising its resources to ensure roads, parks and open spaces were safe for all users.

“Heavy rainfall, like that experienced across all of south east Queensland at the end of February, can cause damage to local roads,” Cr Williams said.

“On Redlands Coast this included not only a large number of potholes, but a high volume of debris, road shoulder damage, some damage from flooded roads around stormwater structures, and scouring and rutting to unsealed gravel roads on the Southern Moreton Bay Islands.”

Cr Williams said Council received 114 reports of road damage following the heavy rain, and 90 of those were for potholes.

“Once it was safe to do so, Council roads crews prioritised the removal of debris and repairing potholes,” she said.

“The majority of the potholes were repaired between March 1 and 4 and, since then, about 140 work orders have been completed.

“Our crews will continue to monitor the condition of our roads and make repairs as needed.”

Cr Williams said long grass in parks and open spaces was another byproduct of heavy rainfall followed by days of sunshine.

“There was so much rainfall that the ground was too wet to mow until 10 March, 10 days after the rain had stopped, so we are a bit behind our normal mowing schedule,” she said.

“However Council staff and contractors are working longer hours and on Saturdays to cover as much ground as possible, and are prioritising high-use parks with playgrounds, as well as sports fields, ahead of open spaces.”

Cr Williams said residents may notice more grass left behind in parks after they are mowed.

“This is because the grass is so long but it will eventually be mulched with subsequent mowing as we get on top of the grass growth spurt following the rain,” she said.

“So although residents will be able to use our parks, they will notice grass on their shoes.

“Council is responsible for mowing 19,000 hectares of land – that’s an area larger than Moreton Island – so I encourage everyone to be patient as our mowing crews make their way around all our green spaces.”

To report a pothole, call Council on 3829 8999 or lodge an online request form.

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Redland City crews help neighbouring councils with flood clean-up


A large crew of Redland City Council officers and sub-contractors is helping neighbouring councils clean up after recent severe flooding.

Mayor Karen Williams said Redland City had deployed officers to a number of neighbouring councils that suffered significant damage from the recent floods, including Gympie and Brisbane.

“In the Redlands, when our neighbours need help we roll up our sleeves and lend a hand; and that goes for our Local Government neighbours as well,” Cr Williams said.

“We were fortunate not to experience the scale of flooding seen in Brisbane and some of our other neighbours, which means we are now in a position to help them get back on their feet.

“We are only too happy to do so, knowing they would do the same for us.”

Redland City Mayor Karen Williams and Brisbane Lord Mayor Adrian Schrinner chat with a Redland City Council crew member helping with the flood clean-up in Brisbane.

Brisbane Lord Mayor Adrian Schrinner said support from Redland City Council after one of the city’s worst flooding events was helping residents and businesses get back on their feet faster.

“We are so grateful for this support and knowing our neighbours in Redlands have our back during our biggest ever clean-up is a huge boost for our community in their time of need,” Cr Schrinner said.

“Mayor Williams and the team at Redland City Council are known for their regional support and to have crews help fast-track Brisbane’s recovery is a great example of what can be achieved when Councils work together.”

Cr Williams said Council crews were on the ground in Brisbane helping with the clean-up after the flood.

“I know Lord Mayor Schrinner and the wider Brisbane City Council team are working around the clock to support their residents and Redland City Council is happy to support them in any way we can,” she said.

“A crew of 25 officers from Redlands construction crews and 31 sub-contractors with tippers, bobcats and excavators have been picking up flood-damaged household items from kerbs across south Brisbane and from the industrial area of Rocklea.

“The Redlands crew picked up about 1200 cubic metres, or about 150 truckloads, of rubbish every day last week, which is a phenomenal effort.

“I know the Redlands crew members have been working long 12-hour days and I thank them for helping to make a real difference during this clean-up in Brisbane.”

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Council extends support to help community recover from flooding


Redland City Councillors today supported a request by Mayor Karen Williams to extend support for those impacted by the recent flooding experienced across South East Queensland.

Cr Williams said her Mayoral Minute tabled at today’s Council meeting would use Council’s existing COVID-19 support package as the basis to help those experiencing hardship following the recent rainfall.

“Over the 10 days between 23 February and 7 March, the Redlands received a record rainfall, with almost 850 mm received at the Redlands weather station,” Cr Williams said.

“While we didn’t experience the widespread flooding seen by some of our neighbours, a small number of residents, sporting clubs and community groups were significantly impacted, including three families who had to be temporarily relocated from their homes.

“Today’s decision means Council officers can now apply our existing COVID-19 support mechanisms to help those significantly impacted by the floods so they can get back on their feet sooner.

“When we adopted this $2 million support package two years ago it was focussed on supporting our community through a global pandemic and, while the challenge has changed, the intent is still the same, we want to ensure our city bounces back from the recent flooding as quickly as possible.

“Council has been working with State Government officers to support those impacted and, following today’s decision, our officers will continue to work with their State counterparts to identify those that need extra help.”

Cr Williams said today’s Mayoral Minute also outlined the support already provided throughout the flooding.

“We know our SES crews are some of the best in the State and the recent weather events again showed why they are so highly regarded,” Cr Williams said.

“Additionally Council supported the community through more than 18,500 sandbags.

“Following the event our officers have been out on the ground supporting local community groups and sports clubs and we have waived waste disposal fees for these groups, as well as for commercial providers that are assisting residents and clubs with the clean-up.”

Cr Williams said Council’s support for the flood recovery extended beyond the city.

“We know some of our neighbours have experienced devastating impacts that will take months to recover from and as always the Redlands Coast community is here to help,’ Cr Williams said.

“We have had officers deployed to Gympie and other cities to assist, including a full crew of 25 Council officers and 31 contractors who are assisting with the Brisbane recovery efforts.

“I have also spoken with local businesses with trucks and machinery about how they can help and in response they have rallied by supporting Councils across the region.”

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Redlands Coast conservation areas remain closed to prevent further damage


Redlands Coast residents are urged to stay out of all local conservation areas to prevent further damage to waterlogged tracks and trails.

Mayor Karen Williams said intense rainfall earlier this month had caused severe erosion in some conservation areas, leaving large ruts in the tracks.

“Council has closed three of our high-use reserves, not only because they are waterlogged, but to prevent further damage which can mean extra repairs and maintenance,” she said.

An eroded track in Judy Holt Recreation Reserve, Birkdale

“Even one week after the recent severe weather event, water was still flowing down the tracks within the Scribbly Gums Conservation Area.

“Residents are also urged to stay off all tracks and trails in other smaller conservation areas until they dry out.

“Council officers are assessing conditions within all our reserves, including water across tracks, damage and erosion so they can prioritise repairs and maintenance once the areas have dried out.”

An eroded track in Greater Glider Conservation Area, Alexandra Hills.

Redland City Council closed all tracks and trails within three high-use reserves on 2 March:

  • Bayview Conservation Area in Redland Bay,
  • Scribbly Gums Conservation Area (home to Redlands Track Park) in Alexandra Hills and
  • Eastern Escarpment Conservation Area in Mount Cotton.

The Bayview car park and staging area on German Church Road is also closed.

Signs notifying of the closures are in place at all main entry points to these reserves.

Council will continue to monitor conditions to determine when the tracks and trails can be reopened.

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Recovery Hub opens to help locals affected by weather event


Redland City Mayor Karen Williams is encouraging Redlands Coast residents who have been impacted by the severe weather event and need help to contact the new Redlands Community Recovery Hub.
The State Government hub, located at 58-68 Delancey St, Ormiston (map below), was established over the weekend and offers:
  • Support for people in activated areas who are unable to apply for grants online or over the phone
  • Assistance for people who need psychological, emotional and personal support including counselling
  • Information and referral to non-government organisations and local services
  • Housing support for displaced homeowners, people in the private rental market, social housing tenants, and homeless people impacted by the floods
  • Information to support clean up and recovery, managing health concerns and how to cope

It is open 7 days a week from 9am to 5pm.

Be sure to bring a form of identification.
For more information:

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