Council closures during COVID-19 lockdown

The Queensland Government today announced a three-day lockdown due to COVID-19 for 11 local government areas across south-east Queensland, including Redland City, plus Townsville, Magnetic Island and Palm Island.

Redland City Council’s essential services will continue during the lockdown, with other services operating online or closing for the duration of the lockdown.

Kerbside rubbish collection and recycling and waste centres will continue to operate, but now is not the time for a general clean-up.

Unfortunately, the NAIDOC Week Cultural Celebration set for Sunday 4 July at Raby Bay Harbour Park has been postponed.

Other south-east Queensland local government areas affected by the health directive are Brisbane, Ipswich, Logan, Moreton Bay, Sunshine Coast, Noosa, Somerset, Lockyer Valley, Scenic Rim and Gold Coast.

Queensland Health has advised that from 6pm today, people in these areas will be required to stay at home except for essential purposes, including buying food and medications, accessing health care or providing support, exercising locally and undertaking essential work and study where they can’t be done from home.

Masks must be carried everywhere and worn in all indoor spaces except where exemptions apply.

Under the restrictions, the following Redland City Council services will move online or close to the public from close of business today, Tuesday 29 June 2021 until 6pm Friday 2 July 2021.

This includes:

Council’s Customer Service Centres
Customer Service Centres at Capalaba and Victoria Point will be closed.

Cleveland Customer Service Centre will be open for time critical services that must be managed face-to-face. Residents are strongly encouraged to use Council’s online and telephone services as much as possible.

Council’s Customer Contact Centre is available for all phone enquiries on (07) 3829 8999 Monday to Friday, 8am–5pm, excluding public holidays.

Redland Libraries will be closed but the libraries’ extensive online services will continue, including e-books, e-audio books, e-magazines, music, movies and children’s stories.

Our return chutes will also be closed with loan and hold periods extended.  No late fees will be incurred.  To access our digital library services, visit our website or download the app from the App Store or Play Store.

Art Galleries and RPAC
Council’s Art Galleries and Redland Performing Arts Centre will be closed. RPAC Box Office is available for ticketing and enquiries on (07) 3829 8131 Monday to Friday, 9am–4pm.

IndigiScapes Centre
Café open for takeaway food only. Botanic garden and walking trails open.

Visitor Information Centre
While the Visitor Information Centre at Raby Bay will be closed, information will still be available by phone on 1300 667 386 or check out the Redlands Coast website.

Redland Animal Shelter
The gates to Redland Animal Shelter will be closed, with onsite staff available for appointments and emergency drop-offs only.

Community halls
Indoor venues, including community halls, will be closed.

Public swimming pools
Cleveland Aquatic Centre will be closed. Bay Islands Aquatic Centre is already closed for winter.

RecycleWorld at Redland Bay Recycling and Waste Centre will be closed.

Recycling and Waste Centres

While our Recycling and Waste Centres remain open, Council urges residents to avoid generating unnecessary waste and avoid visiting the facilities unless absolutely necessary. Social distancing and safety requirements apply.

More information
Watch Council’s website and social media for updates. The Queensland Government is the lead agency in managing the public health response to COVID-19.

For more information about the health directive and the latest health advice, visit