Council offers an easier way to pay rates


Redland City Council has now made it easier for residents to pay their rates through its new Direct Debit service introduced this year.

Redland City Mayor Karen Williams said that Council’s new service is a convenient way for people to pay regular bills.

“Direct debit is a simple and safe way to pay rates directly from your nominated bank account so it is automatically done for you.”

“Because none of us are immune to cost-of-living pressures, Council’s new Direct Debit service will also allow you to contribute to your rates throughout the quarter, making it less of a burden, come the due date.

“You can make a full payment or choose another option that best suits you, whether it is weekly, fortnightly or monthly. Just be sure that your payments are sufficient to cover the full amount on or before the due date.

“Unlike many other organisations, there is no additional fee for multiple payments, although if your bank account has insufficient funds at the time a payment is scheduled, you will need to cover the $2.50 dishonoured bank charge incurred by Council,” Cr Williams said.

“Once it is set up, payment will be deducted from your bank account on your nominated days or the due date, and if you need to make any changes to your arrangements, such as payment options or if you sell your property, it is simply a matter of filling out a form.”

To set up direct debit simply read the Direct Debit Request Service Agreement and complete the Direct Debit Request form available online or from Council’s Customer Service Centres.

Completed forms can be sent to: Redland City Council, Direct Debit, PO Box 21, Cleveland or DirectDebitRates@redland.qld.gov.au

For more information visit our website or phone 3829 8446.